About the Company:
- what kind of business it is and what it sells?
- where it is located, including the country?
- how you can contact the business?
About the Product or Service:
- what’s being sold, with enough details for you to know exactly what you’re buying?
- the cost of the product or service, and the currency used?
About the Sale:
- the costs, in addition to the price of the product or service, if any, like costs for shipping and handling, taxes and duties?
- any restrictions or limitations on the sale?
- any warranties or guarantees?
- the availability of convenient and safe payment options?
- an estimation of when you will receive the order?
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About its Consumer Protections:
- the opportunity for you to print or save a record of the transaction?
- safeguards for protecting your payment information when it is transmitted online?
- policies on what personal identifying information is being collected about you, what the company does with it and whom it shares it with?
- an opportunity for you to “opt out” of having information about yourself collected?
- policies on sending unsolicited email, including an option for you to decline these offers?
- the return policy, including an explanation of how you can return an item, get a refund or credit or make an exchange?
- where you should call, write or email with complaints or problems?
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